Privacy Policy

1. Introduction

ClassyAgent LLC ("ClassyAgent," "we," "our," or "us") respects your privacy and is committed to protecting the personal information of our users and clients. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website ClassyAgent.ai, our AI automation tools, and related services (collectively, the "Services").

By using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

2. Information We Collect

We collect the following types of information when you use our Services:

a. Information You Provide Directly

• Name, email address, phone number, and company information
• Payment and billing information (processed securely by Stripe)
• Information submitted through forms, chatbots, or voice agents
• Uploaded files, text inputs, and CRM data shared during service use

b. Information Collected Automatically

• IP address, browser type, device information, and usage data
• Website analytics and advertising data collected via cookies, Meta Pixel, and Google Analytics (if enabled)
• AI interaction logs or conversation data (stored temporarily for performance and quality improvement)

3. How We Use Your Information

We use collected data to:

• Deliver and maintain our Services
• Fulfill client projects, AI automations, and campaigns
• Communicate with clients regarding inquiries, updates, or support
• Process payments securely via Stripe
• Improve website functionality and optimize performance
• Conduct internal marketing or retargeting (only if consented)
• Comply with legal obligations and enforce agreements

4. AI and Automation Data

ClassyAgent uses artificial intelligence tools such as OpenAI and Google Gemini for automation, chat, and voice features.

AI conversation data may be processed by these third-party providers and is retained temporarily for service improvement or debugging.

We do not sell, trade, or publicly share AI conversation content.

5. Data Sharing and Disclosure

We may share limited data with trusted third parties only as necessary to operate our business, including:

• Service Providers: hosting, analytics, AI APIs, and payment processors
• CRM Platforms: to manage leads and deliver contracted services
• Legal Requirements: if disclosure is necessary to comply with the law or protect our rights

We do not sell or rent personal data to third parties.

6. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Analyze website performance and traffic
• Measure marketing effectiveness (via Meta Pixel and Google Analytics)
• Personalize user experience

You can control cookie preferences through your browser settings.

7. Data Retention

We retain personal information for up to 12 months after account inactivity, unless a longer period is required by law.

AI conversation logs are deleted after temporary use for fulfillment or diagnostics.

8. Data Security

We implement industry-standard security measures, including SSL encryption and access controls, to protect personal data.

While we strive to safeguard all information, no online system is completely secure, and users share information at their own risk.

9. User Rights

You may:

• Request a copy of your personal information
• Request correction or deletion of your data
• Withdraw consent to marketing communications

Requests can be sent to info@classyagent.ai and will be processed within a reasonable timeframe.

10. Children's Privacy

Our Services are intended for business use only and are not directed toward children under 13.

We do not knowingly collect personal information from children.

11. International Use

ClassyAgent LLC currently provides services to clients in the United States only.

If you access the Services from outside the U.S., you do so at your own initiative and are responsible for compliance with local laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

The "Last Updated" date at the top of this page reflects the most recent version.

We encourage you to review this page periodically to stay informed.

13. Contact Us

For questions or privacy-related requests, please contact us at: