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Terms of Service

Last Updated: November 12, 2025

Welcome to ClassyAgent.ai, a website operated by ClassyAgent LLC ("ClassyAgent," "we," "us," or "our").

These Terms of Service ("Terms") govern your access to and use of our website, products, and services, including AI automation tools, chat/voice agent setup, CRM integrations, and related consulting (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms.

If you do not agree, please do not use our Services.

1. Use of Services

You must be at least 18 years old and operate as a business entity or authorized representative of one to use our Services.

You agree to:

  • Provide accurate and complete information when signing up or engaging our Services.
  • Use the Services only for lawful business purposes.
  • Not use the Services to send spam, violate privacy, or breach any laws or regulations.

We reserve the right to suspend or terminate access if we detect misuse, illegal activity, or violations of these Terms.

2. Accounts and Access

If you create an account or portal through our platform, you are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Ensuring your users comply with these Terms.
  • Not sharing access credentials outside your organization.

ClassyAgent is not responsible for any unauthorized access resulting from your failure to safeguard account information.

3. Payments and Billing

All payments are processed securely through Stripe.

By purchasing a plan, you authorize ClassyAgent to charge your provided payment method on a recurring basis (monthly or annually, depending on your plan).

Setup fees, subscription payments, and service charges are non-refundable, except where required by law.

We reserve the right to change pricing or service structure with reasonable notice. Continued use after pricing changes constitutes acceptance.

4. AI and Automation Features

ClassyAgent uses third-party AI tools such as OpenAI and Google Gemini to power chat, voice, and automation services.

By using these features, you acknowledge that:

  • AI-generated content may not always be accurate or appropriate.
  • You are responsible for reviewing and approving outputs before using them in client-facing contexts.
  • ClassyAgent is not liable for damages arising from reliance on AI-generated or automated responses.

AI conversations and data may be processed temporarily for fulfillment and improvement. For details, see our Privacy Policy.

5. Client Responsibilities

You are solely responsible for:

  • Compliance with applicable marketing, data protection, and telecommunication laws.
  • Obtaining any necessary consent from your leads or customers before sending automated messages.
  • Ensuring that your content, data, and use of AI automations comply with relevant regulations (including CAN-SPAM, TCPA, and any industry-specific standards).

ClassyAgent provides tools but does not assume liability for how those tools are used.

6. Intellectual Property

All website content, branding, designs, scripts, and tools created by or for ClassyAgent remain the intellectual property of ClassyAgent LLC.

You are granted a limited, non-exclusive, non-transferable license to use the Services solely for your business use.

You may not copy, resell, modify, or distribute ClassyAgent's materials without written consent.

7. Confidentiality

Any client data, lead lists, or business information shared with ClassyAgent will be treated as confidential and used only for fulfilling contracted services.

Similarly, you agree not to disclose or reuse proprietary systems, prompts, scripts, or processes developed by ClassyAgent without authorization.

8. Limitation of Liability

To the maximum extent permitted by law:

  • ClassyAgent LLC and its affiliates are not liable for indirect, incidental, or consequential damages, including loss of profits, data, or goodwill.
  • Total liability under these Terms shall not exceed the amount paid by you to ClassyAgent in the 3 months preceding the claim.

All Services are provided "as is" and "as available" without warranties of any kind, express or implied.

9. Termination

Either party may terminate services at any time.

Termination does not affect payment obligations for services already rendered or subscription periods already billed.

ClassyAgent reserves the right to suspend or terminate access immediately for violations of these Terms or misuse of Services.

10. Governing Law

These Terms are governed by and construed under the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law principles.

11. Changes to These Terms

We may update these Terms periodically.

The "Last Updated" date above will reflect the most recent version.

Your continued use of the Services after changes take effect constitutes acceptance of the new Terms.

12. Contact Information

For questions or concerns about these Terms, contact us at:

ClassyAgent LLC

Ashburn, Virginia, United States

📧 info@classyagent.ai

By using our Services, you acknowledge that you have read, understood, and agree to these Terms of Service.